Yes, we offer international shipping!

Postage to any UK address is £4.95 for Royal Mail Tracked 48h, but if you spend over £35 it's free!

Shipping to a European country is £12.95 for Standard Tracked Shipping, but if you spend over £95 it's free!

International shipping is £19.50 for Standard Tracked Shipping, but if you spend over £145 it's free!

We accept returns on all items except food, perishable, or sanitary products including: food, treats, supplements, and grooming products.

If you are unsatisfied with your purchase, please get in touch via email at orders@sticksandsocks.com within 14 days of receipt to arrange an exchange or refund. You then have an additional 14 days to return the item(s) to us. The item(s) must be in new, unused and unopened condition and in the original packaging. All original labels and tags must be attached. We are unable to refund any items that have been used or opened.

It is the responsibility of the person returning any item to choose and pay for a suitable courier and ensure the items are fully insured and tracked. We are unable to accept any responsibility or costs for items that do not arrive safely, undamaged and correctly back with us. We are unable to refund any costs if paid for the initial shipping.

In the very unlikely event of receiving any damaged items, please contact us by email at orders@sticksandsocks.com within 48 hours of receiving.